The E-Commerce team at Abercrombie & Fitch is the driving force behind all our innovative digital and omnichannel operations. This team is focused on developing, designing, testing, and implementing new and improved ways for our customers to experience the brands both in stores and online.
Come join some of the best and brightest in one of the fastest growing areas at Abercrombie & Fitch! This role, which is part of the e-commerce organization, will have a primary focus supporting implementation & daily management of our DAM system (digital asset management system). This role will have an emphasis on asset attribute management as it relates to digital asset onboarding. This individual will also work closely with other cross-functional marketing & e-commerce teams such as Marketing Operations, Photo Studio, Digital Operations & IT to continue ongoing enhancements as it relates to DAM. The successful candidate should be highly organized, with a passion for process management. Smart, nice, optimistic attitude is a must!
What will you be doing?
Participate in various projects/initiatives aimed at promoting and improving Marketing Operations efficiencies within the DAM system
Work with Marketing Operations team to construct and maintain DAM business rules
Ensure accuracy of asset meta-data and develop standards for data governance as it relates to attributes and rules
Own the business relationship w/ Digital Asset Management vendor
Collaborate with internal IT and DAM vendor for ongoing enhancements and break fixes within DAM
Create & document DAM training materials for new enhancements and conduct ongoing training for cross-functional partners
Coordinate activates related to ongoing DAM enhancements. This would be inclusive of creating and executing test cases for user acceptance testing
Attend weekly prioritization meetings with IT to ensure business objectives are being addressed on time
Conduct status meetings with cross-functional partners to keep teams informed of pertinent information related to DAM
Partner with management to drive the asset management roadmap and serve as the main business support for DAM related operations
What will you need to bring?
Bachelor’s Degree required
Highly motivated/self-starter with a sense of ownership, a willingness to learn, and a strong desire to leverage data to improve processes and unlock new capabilities
IBM DAM/Content Hub, Adobe Experience Manager, Bynder DAM, or general data management/marketing operations experience is a plus
Organized, logical, and problem-solver mindset
Experience working in a team-oriented, collaborative environment
Must perform well in high-pressure situations while balancing competing priorities
Proficient in Microsoft Office applications with a strong focus in Excel